Returns & Exchange Policy

Returns and exchanges are accepted within 30 days of purchase. Returns must be received in new unused condition with original packaging and all accessories to qualify for a refund. Refund does not include original shipping cost (our cost to ship). Buyer is responsible for all return shipping costs unless we are at fault. A 15% restocking fee may apply to any opened or used items. Items found to be D.O.A. or defective can be exchanged for a new replacement. Please contact us for return/exchange instructions before sending any item.

Size Exchanges (Domestic):

During the first 30 days after purchase, there is no charge for the first exchange [one per buyers household]. Each additional size exchange during the 30 days will incur a $3.00 charge to cover shipping and delivery confirmation of the new item. The $3.00 fee must be paid in advance beginning with the second exchange. After the 30 day grace period, the terms of the lifetime warranty will be in effect. Please note tungsten jewelry cannot be resized and must be replaced with a new ring. Please contact us prior to any exchange, otherwise your exchange will not be processed.

Size Exchanges (International):

ALL size exchanges require $6.95 usd paid in advance. This covers actual shipping charge by the U.S. Post Office for standard international mail. Shipping method may be upgraded upon request. After the initial 45 days of purchase, the terms of the lifetime warranty will be in effect. Please note tungsten jewelry cannot be resized and must be replaced with a new ring. Please contact us prior to any exchange, otherwise your exchange will not be processed.

IMPORTANT: For US residents - Please note any ring shipped in a letter envelope with 1 stamp is NOT sufficient to cover the cost of postage. **To sufficiently cover postage in a letter envelope, 4 stamps are necessary as USPS classifies these under the parcel rate due to the thickness of the ring. Insufficient postage may cause further delays and can result in your package being returned. Purchasing Delivery Confirmation is also recommended, but not required. To guarantee that the item is shipped with sufficient postage or to learn more about postal rates, please visit your local post office.

Please Note: All exchanges and refunds will be processed ONLY after item is returned and received. Please contact us in advance of any return or exchange.